Educate – Certify – Empower – ISSA Master Certification
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Educate – Certify – Empower – ISSA Master Certification

“Your information on Risk Management is a totally new way of thinking for me. Everything comes back to health.” Cindee – Boone, N.C. “I wanted to develop personally during this class.  Now I know how to also help my staff develop professionally as well.” John- Kennesaw, GA. Whether you are new to the industry or…

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ISSA/CMI Master Certification
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ISSA/CMI Master Certification

Professional Development Education for the Cleaning Industry Certifying All Levels of Employment Empowering Staff to Earn Respect Learn how to articulate the true value of your team. You are the leader of the Risk Management team. During this class you will be asked repeatedly, “Why are you doing what you are doing?” “What is the…

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Personal Issues in Your Staff?
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Personal Issues in Your Staff?

2. Is the employee experiencing personal problems? If an employee is experiencing personal problems, make sure your source of this information ONLY comes from the employee. Do NOT use gossip or hearsay when dealing with these situations. If they just want you to know that they are going through a tough time with a spouse,…

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Building a Rock Star Family
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Building a Rock Star Family

This week we will be talking to the Lead or Head Custodians at K-12 schools.  These messages are from Michael Ward and his book, “Who Swings Your Mop”. Observe and Report vs. Mandate and Dictate What that means is; If you notice something not being done correctly,  you must document and  report it to your supervisor Do not…

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Contract Cleaning Using Engineered Water

Ward Prine owns and operates a contract cleaning business in Nebraska, Corporate Caddie Janitorial Services. Today, Ward talks with us about how engineered water has changed his operation in relation to his clients and staff. Listen to Ward by clicking on the link below. S1:E11  Contract Cleaning Using Engineered Water with Ward Prine  

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Contract Cleaning in the 21st Century

Mo Bashar owns and operates Unlimited Building Maintenance in Kansas City, MO – where his employee turnover is less than 10%.  Why is this this so important.  Most cleaning service contracting companies tell us that their’s is between 50 and 400%. Click the link below to listen, as Mo tells us why this is happening. Contract Cleaning…

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Why Accredited or Certified?
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Why Accredited or Certified?

“Do I need an accreditation/certification?” “Why should I pay for training others are giving away?” No, certifications are not a requirement in the cleaning industry. Remember, you get what you pay for.  Expect more! SO WHY? “The future is won by those creating the future… and not the ones trying to maintain the status quo.”…

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Don’t Leave Money on the Floor
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Don’t Leave Money on the Floor

Many contractors are leaving money on the floor and don’t know it. What are we talking about? It’s the floors which no one is talking about because the floor polishing contractors who own $50,000 rigs aren’t able to do them.  They are too small, but just RIGHT if you know what to look for —$$$….

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