Category Archives: Cleaning Industry Thoughts….

Educate – Certify – Empower – ISSA Master Certification

“Your information on Risk Management is a totally new way of thinking for me. Everything comes back to health.” Cindee – Boone, N.C.

“I wanted to develop personally during this class.  Now I know how to also help my staff develop professionally as well.” John- Kennesaw, GA.

Whether you are new to the industry or a veteran, this ISSA/CMI Masters certification class is guaranteed to give you up to date techniques and technology that you can use within your business.

Be ready to change your mindset!

 Have you found yourself in charge of a department you know nothing about?

Just moved into a position where the staff knows more than you?

Are you now inspecting work and have no idea as to the “how’s” and “why’s”?

Register here now, for your $300 discount.

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ISSA/CMI Master Certification

Professional Development Education for the Cleaning Industry

Certifying All Levels of Employment

Empowering Staff to Earn Respect

Learn how to articulate the true value of your team.

You are the leader of the Risk Management team.

During this class you will be asked repeatedly,

“Why are you doing what you are doing?”

“What is the result you are after?”

Now, deconstruct how you are currently getting there and find the best practice methods, chemicals, tools and equipment to get there.

Register early for a $300 discount here.

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Any Recent Changes?

3. Are there recent changes with the staff?
When new team member comes on board, it can be threatening to someone who has been there for a while.
Keep people informed ahead of time and it will likely be better for everyone.  There usually is not a sign telling us what is ahead, make one!
Ask your supervisor to intervene and support you.
Discipline issues only when the supervisor intercedes.
Next month you can see this complete presentation at the FSPMA conference in Orlando.
You can view the first session FREE here.

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Personal Issues in Your Staff?

2. Is the employee experiencing personal problems?
If an employee is experiencing personal problems, make sure your source of this information ONLY comes from the employee.
Do NOT use gossip or hearsay when dealing with these situations.
If they just want you to know that they are going through
a tough time with a spouse, then you should recommend counseling or an Employee Assistance Program, if one is provided.
Next month you can see this complete presentation at the FSPMA conference in Orlando.
You can view the first session FREE here.

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Good Workers in Your Family

1. Has the person been a good worker in the past?
If they have been able to perform their duties in the past, then chances are they can replicate that ability again.
Ask yourself if there is something physical that has happened to the individual that they have mentioned.

Pay attention for changes in their attitude and behaviors.
Next month you can see this complete presentation at the FSPMA conference in Orlando.

You can view the first session FREE here.

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Building a Rock Star Family

This week we will be talking to the Lead or Head Custodians at K-12 schools.  These messages are from Michael Ward and his book, “Who Swings Your Mop”.
Observe and Report vs. Mandate and Dictate
What that means is; If you notice something not being done correctly,  you must document and  report it to your supervisor
Do not threaten that YOU are going to write someone up!  Your goal is to work with your supervisor to help your staff deal with issues.
You need to be asking yourself the following 7 questions,
when gathering information to report to your supervisor.

Next month you can see this complete presentation at the FSPMA conference in Orlando.

You can view the first session FREE here.

 

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Contract Cleaning Using Engineered Water

Ward Prine owns and operates a contract cleaning business in Nebraska, Corporate Caddie Janitorial Services.

Today, Ward talks with us about how engineered water has changed his operation in relation to his clients and staff.

Listen to Ward by clicking on the link below.

S1:E11  Contract Cleaning Using Engineered Water with Ward Prine

 

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Contract Cleaning in the 21st Century

Mo Bashar owns and operates Unlimited Building Maintenance in Kansas City, MO – where his employee turnover is less than 10%.  Why is this this so important.  Most cleaning service contracting companies tell us that their’s is between 50 and 400%.

Click the link below to listen, as Mo tells us why this is happening.

Contract Cleaning in the 21st Century with Mo Bashar S1:E9

If you like podcasts, there are more on our

Beyond Clean Podcast channel.

ENJOY!

 

 

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Why Accredited or Certified?

“Do I need an accreditation/certification?”
“Why should I pay for training others are giving away?”
  • No, certifications are not a requirement in the cleaning industry.
  • Remember, you get what you pay for.  Expect more!

SO WHY?

“The future is won by those creating the future…

and not the ones trying to maintain the status quo.”

We suggest that each organization look at your standard operating procedures and find out if you are moving forward, or just keeping up with the pack.

If you are looking to be the ones creating the future,
come to our

CMI Master & Leadership week,  August 27-30

 

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Don’t Leave Money on the Floor

Many contractors are leaving money on the floor and don’t know it.

What are we talking about?

It’s the floors which no one is talking about because the floor polishing contractors who own $50,000 rigs aren’t able to do them.  They are too small, but just RIGHT if you know what to look for —$$$.

Most cleaning contractors own the right equipment, but don’t have the knowledge about what to look for.

The ACE Academy is holding a two day class in November to talk about just this. How to make money with the current equipment you have?

If you want to learn more before then, attend our FREE two day Cleaning Festival

Until then, here is a short video on one of the programs we will be presenting. Enjoy!

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