2. Is the employee experiencing personal problems?
If an employee is experiencing personal problems, make sure your source of this information ONLY comes from the employee.
Do NOT use gossip or hearsay when dealing with these situations.
If they just want you to know that they are going through
a tough time with a spouse, then you should recommend counseling or an Employee Assistance Program, if one is provided.
Next month you can see this complete presentation at the FSPMA conference in Orlando.