1. Has the person been a good worker in the past?
If they have been able to perform their duties in the past, then chances are they can replicate that ability again.
Ask yourself if there is something physical that has happened to the individual that they have mentioned.
Pay attention for changes in their attitude and behaviors.
Next month you can see this complete presentation at the FSPMA conference in Orlando.
"The most valuable resourse an operation has is an engaged employee, let that be YOU!"