GEM Supply and the Academy of Cleaning Excellence presented this THIRD session, of the Rock Star Supervisory series, at the FSPMA conference this month in Orlando.
Here is the podcast of the presentation from Mike Ward’s book, “Who Swings Your Mop”.
GEM Supply and the Academy of Cleaning Excellence presented this SECOND session, of the Rock Star Supervisory series, at the FSPMA conference this month in Orlando.
Here is the podcast of the presentation from Mike Ward’s book, “Who Swings Your Mop”.
GEM Supply and the Academy of Cleaning Excellence presented this FIRST session, of the Rock Star Supervisory series, at the FSPMA conference this month in Orlando.
Here is the podcast of the presentation from Mike Ward’s book, “Who Swings Your Mop”.
2. Is the employee experiencing personal problems?
If an employee is experiencing personal problems, make sure your source of this information ONLY comes from the employee.
Do NOT use gossip or hearsay when dealing with these situations.
If they just want you to know that they are going through
a tough time with a spouse, then you should recommend counseling or an Employee Assistance Program, if one is provided.