Tag Archives: Leadership

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The Right Fit?

4. Are they the right fit for the job?

Sometimes some people simply are not good at some things.
Always try to use people’s strengths while helping them obtain new skills.
Find something they are good at and build them up for it.

Next month you can see this complete presentation at the FSPMA conference in Orlando.
You can view the first session FREE here.

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A.C.E. Experts, Beyond Clean With Dave, Cleaning Industry Thoughts...., School Custodians

Any Recent Changes?

3. Are there recent changes with the staff?
When new team member comes on board, it can be threatening to someone who has been there for a while.
Keep people informed ahead of time and it will likely be better for everyone.  There usually is not a sign telling us what is ahead, make one!
Ask your supervisor to intervene and support you.
Discipline issues only when the supervisor intercedes.
Next month you can see this complete presentation at the FSPMA conference in Orlando.
You can view the first session FREE here.

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Beyond Clean With Dave, Cleaning Industry Thoughts...., School Custodians, VCT Hard Floor Care

Personal Issues in Your Staff?

2. Is the employee experiencing personal problems?
If an employee is experiencing personal problems, make sure your source of this information ONLY comes from the employee.
Do NOT use gossip or hearsay when dealing with these situations.
If they just want you to know that they are going through
a tough time with a spouse, then you should recommend counseling or an Employee Assistance Program, if one is provided.
Next month you can see this complete presentation at the FSPMA conference in Orlando.
You can view the first session FREE here.

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Cleaning Industry Thoughts...., School Custodians

Good Workers in Your Family

1. Has the person been a good worker in the past?
If they have been able to perform their duties in the past, then chances are they can replicate that ability again.
Ask yourself if there is something physical that has happened to the individual that they have mentioned.

Pay attention for changes in their attitude and behaviors.
Next month you can see this complete presentation at the FSPMA conference in Orlando.

You can view the first session FREE here.

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Cleaning Industry Thoughts...., School Custodians

Building a Rock Star Family

This week we will be talking to the Lead or Head Custodians at K-12 schools.  These messages are from Michael Ward and his book, “Who Swings Your Mop”.
Observe and Report vs. Mandate and Dictate
What that means is; If you notice something not being done correctly,  you must document and  report it to your supervisor
Do not threaten that YOU are going to write someone up!  Your goal is to work with your supervisor to help your staff deal with issues.
You need to be asking yourself the following 7 questions,
when gathering information to report to your supervisor.

Next month you can see this complete presentation at the FSPMA conference in Orlando.

You can view the first session FREE here.

 

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ISSA/CITS Environmental Services Certification

ISSA/CITS Certificates Earned by EVS Staff

Enviro Resources ll, Inc. hosted an on-site education class for 10 of their employees at their location in Naperville, IL.  The class was instructed by Darrel Hicks, EVS Director for GCI.  The class was held this Tuesday, where all 10 individuals earned, ISSA CITS verified certifications as Environmental Health Services Technicians.

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ERI services a number of metropolitan Chicago’s leading healthcare providers and sought out this certification education from the Green Clean Institute to broaden the knowledge of their management staff.  For more than 10 years, their mantra, ” Your Environment Handled with Care” has been driving their actions, and this proactive move is evidence of that fact.  You can find them at: Enviro Recourses ll, Inc. 

Darrel Hicks will be instructing his EVS Leadership course during a LIVE event in Orlando this summer at the A.C.E. Academy of Cleaning Excellence.  Don’t miss this one-off chance to gain valuable knowledge, meet with others in Environmental Services and earn your ISSA/CITS certification.  Follow this link to register and get an early discount on the session.

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