This week we will be talking to the Lead or Head Custodians at K-12 schools. These messages are from Michael Ward and his book, “Who Swings Your Mop”.
Observe and Report vs. Mandate and Dictate
What that means is; If you notice something not being done correctly, you must document and report it to your supervisor
Do not threaten that YOU are going to write someone up! Your goal is to work with your supervisor to help your staff deal with issues.
You need to be asking yourself the following 7 questions,
when gathering information to report to your supervisor.
Next month you can see this complete presentation at the FSPMA conference in Orlando.
You can view the first session FREE here.
Enviro Resources ll, Inc. hosted an on-site education class for 10 of their employees at their location in Naperville, IL. The class was instructed by Darrel Hicks, EVS Director for GCI. The class was held this Tuesday, where all 10 individuals earned, ISSA CITS verified certifications as Environmental Health Services Technicians.
ERI services a number of metropolitan Chicago’s leading healthcare providers and sought out this certification education from the Green Clean Institute to broaden the knowledge of their management staff. For more than 10 years, their mantra, ” Your Environment Handled with Care” has been driving their actions, and this proactive move is evidence of that fact. You can find them at: Enviro Recourses ll, Inc.
Darrel Hicks will be instructing his EVS Leadership course during a LIVE event in Orlando this summer at the A.C.E. Academy of Cleaning Excellence. Don’t miss this one-off chance to gain valuable knowledge, meet with others in Environmental Services and earn your ISSA/CITS certification. Follow this link to register and get an early discount on the session.