Category Archives: Uncategorized

Floor savers strike again!

True Health, a regional healthcare facility recently installed new VCT flooring and the typical wisdom was to put down chair mats for the rolling office chairs. It was quickly noted that the mats moved on the VCT and they were not the best solution.

After some consultation with the facility maintenance manager, it was suggested that the CasterTire Floor Savers from Expanded Technologies would be a ‘best practice’ approach. Here are some pics of them putting them on and how they fit on the chairs. We will update you later after they have had them in place for a while to see how they are doing for True Health.

Facilities Maintenance Technician, Mr. Thomas Vasquez installing the CasterTire Floor Savers
Mr. Glen Brathwaite installing CasterTire Floor Savers
CasterTire Savers will not mark the floor, so no need for a chair mat.
10 covers go on each chair.

Attend an Accredited Floor Care Expert class and you will learn about best practices to prevent issues.

streaming LIVe 3 podcasts this coming week

We will be streaming LIVE, 3 episodes of Beyond Clean this coming week, Monday, Thursday and Friday.

Jude Charles is a story-driven filmmaker, brand strategist & speaker. For over 13 years, Jude has traveled the world, crafting stories for world-class brands such as Google & Steve Harvey. Through his Dramatic Demonstration of Proof™ process, Jude helps purpose-driven entrepreneurs bring their story to life. He lives and breathes YOUR brand. He digs deep to find the compelling story that no one else knows & then leverages it for higher impact.

Jude Charles is first on Monday at 2 PM Eastern.

Dr. Buchko is a professor of Management at Bradley University and a regular contributor to the show. Aaron always has an interesting insight into people and behaviors and just published his second book, Performance Based Strategy. When it comes to insights, you have come to the right podcast!

Dr. Aaron Buchko will be LIVE with us again on Thursday afternoon, 2 PM Eastern:

Mr. Fellows will be a regular contributor in 2020 and will talk about safety and healthy cleaning. Be sure to have a few questions for Bill. He is currently an assessor for ISSA – CIMS & CIMS-GB certification, a verifier for CMI training courses and training centers, and a third-party custodial effectiveness auditor of buildings applying for or being re-certified in the LEED standard through USGBC.

On Friday at 11 AM Eastern, Bill Fellows will be with us LIVE:

BCWG S3:E25 Aaron Buchko is back talking about technology and the need for salespeople to utilize it to communicate value.

In this episode, Aaron is talking about podcasting and technology in business and how people, especially salespeople in the cleaning industry, need to start using every avenue they can to communicate their value.

Listen to the podcast at the link below.

Dr. Aaron Buchko is a professor of management in the Foster College of Business, Bradley University, teaching graduate and undergraduate courses in Planning and Strategy and graduate courses in Executive Development and Business Ethics.

He lives in Peoria, Illinois with his wife, Dr. Kathy Buchko, a counseling psychologist, their daughter, Alex, and son Andrej. In his spare time, he is an avid fly fisherman, hockey player, and coach, motorcyclist, reader, and is a student of U.S. history, particularly for the period from 1840-1940.

Engage with Aaron:

Engage with Dave:


BCWG S3:E24 Bill Fellows talks about chemicals, safety, and his life’s motivation.

Patty and Bill Fellows

Bill Fellows is on the show for the first time, and it won’t be the last as he has signed up to be on the show every month in 2020.  

Bill Fellows started his career in the cleaning industry over 53 years ago, February 1966.  Bill’s experience includes working as a custodian, business owner, multi-site manager, international support person, ISO auditor, and consultant.  He is currently an assessor for ISSA – CIMS & CIMS-GB certification, a verifier for CMI training courses and training centers, and a third-party custodial effectiveness auditor of buildings applying for or being re-certified in the LEED standard through USGBC.  Along with his wife Patty, they operate Fellows Custodial Consulting, LLC, providing training and consulting services for existing cleaning organizations and assists individuals in starting new custodial businesses.

Patty & Bill Fellows

Making Cleaning Organizations and Their People Better!

615.606.6056 Patty

410.530.8545 Bill

You can watch the video of this podcast on YouTube


Podcast – BCWG S3:E23 Allan Langer talks about his view of the Seven Secrets to professional sales.

 Seven Secrets to Selling More by Selling Less

1.  Make the Switch

2.  The Helping Percentage

3.  Body of Evidence

4.  Selling Socially

5.  Stories are 1000 Pictures

6.  Crack the Window

7.  Show the Price

Sales reps are trained to just make the sale. That’s it. They’re never trained to help a customer. -Allan Langer

Listen to this podcast here.

My ideal client is the sales rep who could be average, could be struggling, could be good, but they all want to increase their sales. -Allan Langer

  • A- Animate, which means get going, start.
  • C- Calibrate, calibrate yourself. Stop once a week and actually figure out if you’re on the right track. If you’re doing things that are heading in the right direction.
  • M-Motivate, obviously you had to figure out how to motivate yourself and what motivates you.
  • A- Adulate is the last one. And that means when you do something that you’re proud of, reward yourself. Take yourself to dinner, buy yourself a bottle of wine. Don’t just pretend that’s like, “Okay, that’s just part of my day”. Actually, reward yourself.

Email Allan:

Contact Dave:

Engage the Academy:


Watch the podcast on YouTube below.