lead custodians – Certifications for Rock Stars of Cleaning

Be Inspiring! ISSA/CMI Master Certification

ByDavid Thompson August 30, 2018August 26, 2018

“I would recommend this class to any new employee, mid-level and executive level managers, as it will open your eyes and mind to see how our field impact the lives of others every day.” Pascale – Miami, FL This event is hosted by; Be sure to sign up early as the class size is…

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The Right Fit?

ByDavid Thompson August 24, 2018August 20, 2018

4. Are they the right fit for the job? Sometimes some people simply are not good at some things. Always try to use people’s strengths while helping them obtain new skills. Find something they are good at and build them up for it. Next month you can see this complete presentation at the FSPMA conference…

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Any Recent Changes?

ByDavid Thompson August 23, 2018August 20, 2018

3. Are there recent changes with the staff? When new team member comes on board, it can be threatening to someone who has been there for a while. Keep people informed ahead of time and it will likely be better for everyone. There usually is not a sign telling us what is ahead, make one!…

Beyond Clean With Dave | Cleaning Industry Thoughts.... | School Custodians | VCT Hard Floor Care

Personal Issues in Your Staff?

ByDavid Thompson August 22, 2018August 20, 2018

2. Is the employee experiencing personal problems? If an employee is experiencing personal problems, make sure your source of this information ONLY comes from the employee. Do NOT use gossip or hearsay when dealing with these situations. If they just want you to know that they are going through a tough time with a spouse,…

Cleaning Industry Thoughts.... | School Custodians

Good Workers in Your Family

ByDavid Thompson August 21, 2018August 20, 2018

1. Has the person been a good worker in the past? If they have been able to perform their duties in the past, then chances are they can replicate that ability again. Ask yourself if there is something physical that has happened to the individual that they have mentioned. Pay attention for changes in their…

Cleaning Industry Thoughts.... | School Custodians

Building a Rock Star Family

ByDavid Thompson August 20, 2018August 20, 2018

This week we will be talking to the Lead or Head Custodians at K-12 schools. These messages are from Michael Ward and his book, “Who Swings Your Mop”. Observe and Report vs. Mandate and Dictate What that means is; If you notice something not being done correctly, you must document and report it to your supervisor Do not…