All posts by David Thompson

ISSA Master Technician Class – 2019

 

Find the scheduled class which fits your time frame, HERE.

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Physical Removal Class

The Academy had the opportunity and pleasure to conduct an afternoon class on the use of the two basic principles of all cleaning;

pH and physical removal.

This animal hospital was using their disinfectant with a parvo claim to keep their floors safe.  What they learned was how bad of a tool the mop and bucket was in the process.

No matter what the product was, the pH was not being removed and therefore the disinfect film left on the flooring had become a breeding ground for all types of pathogens.

Now with the new process, they will be using, there will be a removal of the food source prior to using the disinfectant, which is precleaning and is part of any disinfection process no matter what the surface is.

Remember, mop ENEMY – Squeegee FRIEND!

Special thanks to Kathy Dube and GEM Supply for setting up this class on proper processing of floors and disinfection of surfaces.

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Education = Value

Today, many operations are struggling to be unique. However, they are using the same tools, equipment, chemicals, and supplies as everyone else. Let us ask an important question:
“Why are you not spending an equal amount educating and training your team as you do on purchasing such routine items?”
You might answer in response: “We can’t afford to spend that kind of money training people; they don’t stay long enough for it to pay off.”
If this is the way your operation perceives of training, then you have a different issue that will be important to resolve in order to move forward.

Read the rest of the article from Dave in American Cleaning and Hygiene Magazine here.

https://www.americancleaningandhygiene.com/education-training-tells-employees-valued/

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ISSA/CMI Master Technician

On November 5th, 2019 we had the pleasure to present to Pete Lostraglio, from the St. Petersburg Police Dept, the ISSA/CMI Master certificate which he earned.

He was sent to the Academy to learn about healthy and progressive processes in preparation for the new Green/LEED Certified building due to be completed in March. Peter is seen here with his two supervisors.

Their team will be receiving new, ongoing education as well.

CONTRATS TO PETER; a new Master Technician in the city of St. Petersburg, Florida

education training customerexperience florida police academyofclng issa

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Business Growth Strategies for BSC’s

Sharon Cowan has a series of upcoming courses she would like to tell you about.

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Sales and Marketing – Strategies the Work

  • How to market in the 21st Century
  • Effective messaging to your target
  • Popular methods for attracting customers

Financial Literacy – Understanding Financials

  • # most important report for your business
  • Profit and Loss statement
  • Important KPI’s for your business

Bidding and Estimating for Profit

  • Walkthrough basics
  • Critical questions
  • Pricing for profit

Operational Growth and CQ

  • Organizational growth structure
  • Quality assurance training
  • Systems and processes

Human Resources

  • Recruiting quality staff
  • Interviewing process
  • Onboarding
  • Training
  • Retaining staff
  • Disciplinary processes

 

These courses will become available, on the Academy ELearning Campus, in the first quarter of 2019.

Please see her first FREE course HERE.  

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