GEM Supply and the Academy of Cleaning Excellence presented this THIRD session, of the Rock Star Supervisory series, at the FSPMA conference this month in Orlando. Here is the podcast of the presentation from Mike Ward’s book, “Who Swings Your Mop”. https://beyondclean.podbean.com/e/fspma-how-to-be-a-rock-star-leader/
GEM Supply and the Academy of Cleaning Excellence presented this SECOND session, of the Rock Star Supervisory series, at the FSPMA conference this month in Orlando. Here is the podcast of the presentation from Mike Ward’s book, “Who Swings Your Mop”. https://beyondclean.podbean.com/e/fspma-supervising-a-rock-star-family/
GEM Supply and the Academy of Cleaning Excellence presented this FIRST session, of the Rock Star Supervisory series, at the FSPMA conference this month in Orlando. Here is the podcast of the presentation from Mike Ward’s book, “Who Swings Your Mop”. https://beyondclean.podbean.com/e/fspma-how-to-supervise-rock-star-custodians/
Last week, the Florida Schools Plant Management Association held this years annual conference in Orlando. The Academy of Cleaning Excellence presented two separate sessions on Wednesday of the event. Please click on the topic to listen to the Podcast of the LIVE presentation. “How to be a Rock Star Custodian” and ” How to Create…
4. Are they the right fit for the job? Sometimes some people simply are not good at some things. Always try to use people’s strengths while helping them obtain new skills. Find something they are good at and build them up for it. Next month you can see this complete presentation at the FSPMA conference…
2. Is the employee experiencing personal problems? If an employee is experiencing personal problems, make sure your source of this information ONLY comes from the employee. Do NOT use gossip or hearsay when dealing with these situations. If they just want you to know that they are going through a tough time with a spouse,…
1. Has the person been a good worker in the past? If they have been able to perform their duties in the past, then chances are they can replicate that ability again. Ask yourself if there is something physical that has happened to the individual that they have mentioned. Pay attention for changes in their…
This week we will be talking to the Lead or Head Custodians at K-12 schools. These messages are from Michael Ward and his book, “Who Swings Your Mop”. Observe and Report vs. Mandate and Dictate What that means is; If you notice something not being done correctly, you must document and report it to your supervisor Do not…
