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Communication Skills
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Communication Skills

ByDavid Thompson

From Sharon’s Course….follow the link to the FREEBIE!!! One of the most important skills necessary to run a profitable cleaning company is communication.  Whether it’s talking with customers, prospective customers, lost customers or employees, the ability to communicate appropriately for the situation is a teachable skill and possibly the most important one to possess. Your…

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BCWA S3:E18 Brian Consolino is on with Dave to talk about what Jan/San distributors can expect when they partner with the Academy.
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BCWA S3:E18 Brian Consolino is on with Dave to talk about what Jan/San distributors can expect when they partner with the Academy.

ByDavid Thompson

Over the last two years, Brian and Atlanta MRO Supply have been partnered with the Academy and have had some great experiences.  Brian talks about the most recent one, the Rock Star Custodian program. Some sessions with the Academy have been LIVE and in person at a few Atlanta locations, while others have been utilizing…

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Personal Issues in Your Staff?
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Personal Issues in Your Staff?

ByDavid Thompson

2. Is the employee experiencing personal problems? If an employee is experiencing personal problems, make sure your source of this information ONLY comes from the employee. Do NOT use gossip or hearsay when dealing with these situations. If they just want you to know that they are going through a tough time with a spouse,…

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Ozone, the cleaning change we can live with…By Don Tracy, A.C.E., Gem Supply Company

ByBZACE

Nobody likes change…… Someone once said…”nothing is constant but change” So here’s a change, I believe is long overdue and should revolutionize the way we clean buildings.  “Aqueous Ozone Cleaning” Aqueous ozone (the process of turning water into a powerful cleaner) has been used commercially for over a century and is now widely used to sanitize…

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