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Any Recent Changes?
3. Are there recent changes with the staff? When new team member comes on board, it can be threatening to someone who has been there for a while. Keep people informed ahead of time and it will likely be better for everyone. There usually is not a sign telling us what is ahead, make one!…
Accredited Floor Care Expert Course
The resilient floor surfaces we care for is changing and so are the processes and procedures. Follow this link to learn more. Post Views: 2,720
O=OPTIMISTIC
I have worked with and for so many custodians that are pessimistic. It’s been my experience that a lot of them tend to sometimes show a lack of hope and can seem to expect bad things to happen. It goes right to the negative with them! After all, the core of a great attitude begins…
A=ANALYZE
There are many things that custodians should analyze. How to react in all types of situations is just one of them. Consider all outcomes before moving forward with what you feel is the best way to approach something. The key to analyzing any cleaning is to minimize the number of trips or steps you take…
BCWA S4:E6 David Reimann talks with us about the details and facts when becoming an infection prevention expert
Becoming an Infection Prevention Expert starts with a positive proactive mindset. There are plenty of resources easily available to help schools get on the right track to be proactive and not reactive. Join us on this podcast as we discuss this topic further. Podcast Topic: The importance of being an Infection Prevention Expert at Schools. Every…
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Communication Skills
From Sharon’s Course….follow the link to the FREEBIE!!! One of the most important skills necessary to run a profitable cleaning company is communication. Whether it’s talking with customers, prospective customers, lost customers or employees, the ability to communicate appropriately for the situation is a teachable skill and possibly the most important one to possess. Your…