E36 BCWD * Dealing with Workplace Issues with Raul Santiago

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The Academy offers on-site skills training customized for those students who have previously attended a professional development class. Recently two ladies from Queen B’s Royal Cleaning took advantage of the opportunity for the second time. This time, skills training on the implementation of top stripping and refinishing VCT flooring. Connect with us at the Academy…

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It is great to hear from past students who have graduated from a course at the Academy. James took the Stone Care course in 2021 and is operating a stone restoration business now. Mr.Clean Stone Restoration LLC is located in the greater Orlando area. James is no stranger to stone care. He worked with another…

Ever felt like your custodial staff doesn’t get the recognition they truly deserve? You’ve probably been told to just give them a pat on the back, but let’s be real – that doesn’t quite cut it, does it? It’s time to stop the cycle of undervaluing our custodians and start giving them the appreciation they…

Available from our ACE online campus, this Mini-Course is in video format, is less than 15 minutes and is intended for every member of your workfamily. Watch and listen as Dave talks about assessing issues, prioritizing them, repeating the information to the client, resolving issues and thanking clients. Post Views: 1,168