Building a Rock Star Family

This week we will be talking to the Lead or Head Custodians at K-12 schools.  These messages are from Michael Ward and his book, “Who Swings Your Mop”.
Observe and Report vs. Mandate and Dictate
What that means is; If you notice something not being done correctly,  you must document and  report it to your supervisor
Do not threaten that YOU are going to write someone up!  Your goal is to work with your supervisor to help your staff deal with issues.
You need to be asking yourself the following 7 questions,
when gathering information to report to your supervisor.

Next month you can see this complete presentation at the FSPMA conference in Orlando.

You can view the first session FREE here.


Beyond Clean Podcast – English/Spanish

You asked for a Podcast version of our show,

so here it is.

Over the last few weeks, you might have listened to some of them.

This week, Angel Cruz, Academy Bilingual instructor,  and Everett Johnson ll , Beyond Clean editor are talking to you about the programs and options available here.

Take a listen.





Disinfectants and Safety

Standard precautions (SP) are safety practices you observe with every single person who uses your facility because not all the sick people are in hospitals or stay home with the “sniffles”.
For your personal protection, treat every situation as though it was potentially infectious to you or your family.
Remember: Because disinfectants are classified as pesticides by the US EPA, these products should always be used in strict accordance with product labels, as the issues at hand are life altering.


Find your certification course here.
Use coupon code, BUFFER, for 50% off.

GERMS? Pathogenic Organisms?

“Germs” is not a scientific term, but they are better understood as bacteria, viruses, or fungi because these are living organisms.
“Germs” is therefore a broad term we all use to refer to these microscopic organisms that can infect humans and animals.
The more proper term for these bad germs would be “pathogenic organisms.”
A virus is an infectious agent, smaller than bacteria, which requires the cells of a living organism to grow or reproduce. Viruses, need a living host to reproduce but can survive for limited periods outside a host.


Find your certification course here.
Use coupon code, BUFFER, for 50% off.

MRSA & Schools

People can carry MRSA and not have any symptoms. These “carriers” can also transmit the bacteria to other people.  School is in session this week and we all need to be vigilant in our efforts.
MRSA can be easily spread through skin-to-skin contact and by touching contaminated items. Therefore, it is crucial to take measures to help reduce the spread of MRSA using these practical steps.
• Scrub up – Wash your hands frequently with soap and warm water for at least 15 seconds – the time it takes to sing Happy Birthday twice – or use an alcohol-based hand rub sanitizer.
• Wipe it down – Use a hospital-grade disinfectant with a MRSA kill-claim to disinfect hard surfaces. Make sure to use clean cloths to avoid spreading MRSA from one surface to another.
• Cover your cuts – Keep any nicks or wounds covered with a clean, dry bandage until healed.
• Keep to yourself – Do not share personal items, like towels or razors, that encounter bare skin.


Find your certification course here.
Use coupon code, BUFFER, for 50% off.

Proactive Infection Prevention

Infection prevention is a proactive process which means that administration must work in concert with the Environmental Health Services team, while keeping workers/students/occupants advised of the “Best Practices” for staying healthy.
If there is the belief a “crack team” is able to sanitize the office and completely eliminate the issue of illness within the facility, then there is a lack of understanding and a lack of shouldering responsibility by management.
Therefore, it is very important that staffs are educated in the understanding of these common diseases and infections.


Find your certification course here.
Use coupon code, BUFFER, for 50% off.

Certified Environmental Services Technician

One professionally educated, properly equipped
housekeeper or custodian
can prevent more infections
than a room full of doctors can cure!

To be proactive in the face of illnesses, the staff must know how to;

  • Recognize the symptoms, and then take steps to contain the issue.
  • Remove the potentially infected person from contact with others.
  • Once it is recognized to be an outbreak of a threatening infection, insure that proper steps are taken according to established protocol.


Find your certification course here.
Use coupon code, BUFFER, for 50% off.

Care and Maintenance of Microfiber Cleaning Products

If the towel/wiper/pad becomes too dirty, it will also begin to “streak”. It is then time to wash the towel. This is easily done by just throwing the towel, or any other microfiber cleaning product, into any washing machine and laundering with any soap or detergent you prefer.

A word of caution here; experience tells me you should be careful of the additives in our detergent as they tend to build up in the microfiber, reducing its’ ability to perform as intended. The other restriction in the wash cycle is to NEVER use any type of FABRIC SOFTENER.

The towel will treat the fabric softener as if it was dirt. It will try to store the tiny particles of the softener in the towel fibers and may cause the towel to be less effective. The use of any POLISHES will result in the same issues.

Microfiber does not MOVE the dirt or dust. It actually tries to trap it, and this means a microfiber product will “fill up” periodically. This dirt and dust is released in water and soap. Soap helps release the greasy part of the build-up. If the fiber is being used with water, it must be rinsed and wrung out periodically for best performance.

Remember, the microfiber is trying to trap and remove dirt and dust, and it should not be used to mop a whole floor or clean a whole room. The skill comes with knowing when to change out or rinse out the microfiber tool.

Click here to find points on the Healthy Cleaning Dashboard!

Microfiber Cleaning Wipers – How to Choose?

Microfiber is available in several different forms. The most common forms are the “Terry Style” and the “Suede Style.” The terry style is best suited for all general cleaning purposes, both domestic and industrial.

Suede works best in any “polishing” application, such as eye glasses, sun-glasses (except transitional A/R), all optics and lenses, CD’s, computer screens, TV screens, jewelry, coins, leather, and even as a replacement for a chamois to dry off your car.

Both of these styles can be used wet or dry, without soap or chemicals (chemicals CAN be used with microfiber, but usually they are not needed!)

Unlike ordinary cleaning towels that only move or push the dirt and dust from one point to another, microfiber actually “scrapes” the dirt or stain from the surface, and then stores the dirt particles in the towel, until it is washed.

Most of the time, it is best to use the suede towel dry, however, it will never harm the towel if you want to wet it. With both of these towel styles, when using wet, it is very important to always wring the towel as dry as possible. If a microfiber towel is dripping water, it is too wet and will leave streaks on the surface you are cleaning.



Want to find out about healthy cleaning, click here to use the FREE Healthy Cleaning Dashboard.  How many points can you find?

Newly Accredited Floor Care Experts

The Academy of Cleaning Excellence held another professional development class yesterday.


“How to clean, polish and refinish resilient floor surfaces.

Students reviewed with the instructor the reason we take care of

floors, and it is not for Appearance.  You’ll have to come to class to learn the real reason.  Everyone got a chance to operate tools and equipment and watch a demonstration of proper finish application.

Professional development education classes are held every week at one of the Academy’s five regional campuses.  Check out the schedule for a class near you.