Category Archives: Continuing Education

D&B Podcast #8 – Catch up with Dave & Bobby

The two guys have been very busy over the summer and take this opportunity to catch you up on what is going on at both GEM Supply and the Academy.

Joe Anacleto is the newest member of the GEM family, and as Bobby tells us, a specialist in restroom care.  You can reach Joe at JAnacleto@gemsupply.net

At the time of this broadcast, Dave is in Ruston, LA getting ready to present the full Rock Star series to the Lincoln Parish School district after they saw the keynote session earlier in the year at the National School Plant Management conference.

He goes on to tell us that the University of Maryland will be hosting a two-day event in Baltimore next month.

Both remind you that the first round of the Rock Star Custodian nominations is over in just 60 more days and you should go towww.RockStarCustodian.com to nominate your frontline or supervisory Rock Star now.

Contact Dave: dthompson@academyofcleaning.com

Contact Bobby: bzagers@gemsupply.net

Since it’s back to school time when the two guys get together again the conversation is going to be about Instant Hand Sanitizer.  Pros and Cons….what do you think?

Accredited Stone Care Experts in the Bahamas

The Academy of Cleaning Excellence is happy to present the newest Accredited Stone Care Experts from Cleaning Masters Ltd. in Nassau, Bahamas.

Cleaning Masters Co. Ltd. is a contractor with over 400 staff.  “Gee” is the Operations Manager and was a great host while Bob Murrell with M3 Technologies and I were there.

There are many different types of marble and stone floors in the Baha Mar Resort, CMC’s largest client.

We had a great time with their floor care team while conducting both classroom and hands-on certification training.

See the comment below that Tony Hosey, from the Baha Mar Resort, had to say about the time we spent teaching at their resort. 

“It was nice meeting you at Baha Mar. I was impressed with your teachings and would like to keep in touch. Please send me links to your videos and products”.

TONY HOSEY | ASSISTANT DIRECTOR OF PUBLIC AREAS Baha Mar Nassau | One Baha Mar Boulevard Nassau | The Bahamas

Cleaning Schools During the Summer – Online Class

School has let out for the summer and our work is kicking into high gear.  This new class will remind you of tasks, help if you don’t have an outline or help get everyone on the same page.

https://classes.academyofcleaning.com/p/k-12-summer-cleaning

 

 

  • Planning Summer Cleaning
  • Mathematics for Summer Cleaning
  • Classrooms – Offices – Library
  • Gymnasiums
  • Summer Detail Cleaning Checklist
  • and more.

“How To” – Videos from the Academy

Over the years we have made a number of videos for your viewing and we won’t stop.

This months video is on “How to Use and Maintain the Tornado BR16/3.

During the Accredited Floor Care Expert class, we use many different types of equipment from all different manufacturers.

Showing you “Best Practices” is part of the class.  Come see us!  Join in on the fun and earn your certificate today.

Click here to see where, when, what on the next LIVE class.

Beyond Clean Podcast – Dan Weltin

Dan Weltin, Editor-in-Chief for Contracting Profits and Cleanlink talks with Dave about the Clean Building Expo held in Baltimore this March for the first time.

Both guys heard a number of attendees saying that it was great to have a show for them.  That is, CBE is designed for the users, not distributors like the annual ISSA show.

Dan also brings up that the Mid Atlantic states normally do not travel to the ISSA show, so they really were there in force.

Listen to the podcast here: >>>

https://beyondclean.podbean.com/e/s3e8-bcwd-dan-weltin-and-dave-talk-about-the-clean-buildings-expo-cleanlink-contracting-profits-and-the-rock-star-program/

Live Classes Open for Enrollment


There are two LIVE Online classes now available for open enrollment.

April 18 “How to Decontaminate a Restroom”

https://classes.academyofcleaning.com/p/how-to-dec…

June 24-27 “ISSA/CMI Custodial Technician Master Certification”

https://classes.academyofcleaning.com/p/issa-cmi-m…

Is Your Company Just Maintaining the Status Quo?

Today many operations are struggling to be different. However, they are using the same tools, equipment, chemicals, and supplies as others. Let us ask a question here. “Why are you not spending an equal amount on education and training of your team as you do on the purchase of such items?”
“We can’t afford to spend that kind of money training people; they don’t stay long enough for it to pay.” If this is the way your operation looks at training, then you have an issue that no amount of training will solve.
However, this is only one of the excuses used when the subject of professional development for frontline staff comes up in a management meeting.
A question might be asked of this same management team, “What happens if you don’t train them and they stay?”
If these individuals do stay and your operation depends on, On the Job Training, then your staff is learning all the shortcuts to keep the boss happy and nothing else.
Now, let us look at the differences between education and training. Knowledge is the explanation and understanding of the why’s of completing a task or job. Training, on the other hand, is the “how to do” of the situation, or if you will, getting the job done. One must come before the other.
Professional development education uses both. Operations who believe they don’t have the time or money to ‘train’ are probably right because they are only training. They haven’t come to understand that to fully engage a new hire, rehire or advance an employee, both education and training must be provided.
Those team members who receive the support of management from both the knowledge of the process, tools, supplies, and equipment and then the training, will then produce a better outcome with said items.
So let us get back to the number of dollars spent on professional development of the team. I suggest, that if you spend $10,000 on a riding scrubber which has a 10-year life expectancy, that you spend an equal number of dollars in an ongoing education program for the individual who would be maintaining floors.
If you spend $1200 on a battery-powered backpack vacuum, your operation should spend an equal amount on the education of the staff members who maintain the carpets in the building.
You get the idea. Your staff is your most valuable resource, and if your team are to stay, you should look at spend equal amounts of dollars on education and training, as you the tools and equipment they use.
Is your operation where their future is at, or do you have nothing to offer them which will advance your company?
“The future is won by those creating the future, not by those individuals trying to maintain the status quo.”