Category Archives: Building Service Contractor

Accredited Stone Care Experts in the Bahamas

The Academy of Cleaning Excellence is happy to present the newest Accredited Stone Care Experts from Cleaning Masters Ltd. in Nassau, Bahamas.

Cleaning Masters Co. Ltd. is a contractor with over 400 staff.  “Gee” is the Operations Manager and was a great host while Bob Murrell with M3 Technologies and I were there.

There are many different types of marble and stone floors in the Baha Mar Resort, CMC’s largest client.

We had a great time with their floor care team while conducting both classroom and hands-on certification training.

See the comment below that Tony Hosey, from the Baha Mar Resort, had to say about the time we spent teaching at their resort. 

“It was nice meeting you at Baha Mar. I was impressed with your teachings and would like to keep in touch. Please send me links to your videos and products”.

TONY HOSEY | ASSISTANT DIRECTOR OF PUBLIC AREAS Baha Mar Nassau | One Baha Mar Boulevard Nassau | The Bahamas

Frugal Friday – Half Off

Frugal Friday – If you manage building maintenance anywhere, most of your complaints come from one are…the biohazard waste transfer station.

Attend this interactive LIVE session and find out how to decontaminate that one area of a building. Oh, did we tell you to use RESTROOM as your 50% discount…it IS FRUGAL FRIDAY!

https://classes.academyofcleaning.com/p/how-to-decontaminate-restrooms

Saturday – Cleaning Tech 101

You Asked…We Listened

SATURDAY CLASS

On May 18th, 2019 from 8 AM – 3 PM, we will be instructing our Cleaning Technician 101 course.  This day will be filled with classroom education and hands-on time with equipment and tools basic to our industry.

CLICK HERE to get more information and sign up.  Seats are limited for this special engagement so sign up early.

 

Live Classes Open for Enrollment


There are two LIVE Online classes now available for open enrollment.

April 18 “How to Decontaminate a Restroom”

https://classes.academyofcleaning.com/p/how-to-dec…

June 24-27 “ISSA/CMI Custodial Technician Master Certification”

https://classes.academyofcleaning.com/p/issa-cmi-m…

Are You Using the ACE Online Campus?

The Academy of Cleaning Excellence, On-Line Campus is working for everyone.

So far this month,  Maria purchased the Accredited Infection Prevention Expert:https://classes.academyofcleaning.com/p/environmental-hygienist
Yolanda purchased  the ACE Master package; https://classes.academyofcleaning.com/p/ace-master-certification-package
and the Marble Polishing course; https://classes.academyofcleaning.com/p/marble-polishing
And several have taken advantage of the 7 (SEVEN) FREE courses.
Have you used this avenue of learning like these people?
Here is the link if you need it!
https://classes.academyofcleaning.com/

 

 

Is Your Company Just Maintaining the Status Quo?

Today many operations are struggling to be different. However, they are using the same tools, equipment, chemicals, and supplies as others. Let us ask a question here. “Why are you not spending an equal amount on education and training of your team as you do on the purchase of such items?”
“We can’t afford to spend that kind of money training people; they don’t stay long enough for it to pay.” If this is the way your operation looks at training, then you have an issue that no amount of training will solve.
However, this is only one of the excuses used when the subject of professional development for frontline staff comes up in a management meeting.
A question might be asked of this same management team, “What happens if you don’t train them and they stay?”
If these individuals do stay and your operation depends on, On the Job Training, then your staff is learning all the shortcuts to keep the boss happy and nothing else.
Now, let us look at the differences between education and training. Knowledge is the explanation and understanding of the why’s of completing a task or job. Training, on the other hand, is the “how to do” of the situation, or if you will, getting the job done. One must come before the other.
Professional development education uses both. Operations who believe they don’t have the time or money to ‘train’ are probably right because they are only training. They haven’t come to understand that to fully engage a new hire, rehire or advance an employee, both education and training must be provided.
Those team members who receive the support of management from both the knowledge of the process, tools, supplies, and equipment and then the training, will then produce a better outcome with said items.
So let us get back to the number of dollars spent on professional development of the team. I suggest, that if you spend $10,000 on a riding scrubber which has a 10-year life expectancy, that you spend an equal number of dollars in an ongoing education program for the individual who would be maintaining floors.
If you spend $1200 on a battery-powered backpack vacuum, your operation should spend an equal amount on the education of the staff members who maintain the carpets in the building.
You get the idea. Your staff is your most valuable resource, and if your team are to stay, you should look at spend equal amounts of dollars on education and training, as you the tools and equipment they use.
Is your operation where their future is at, or do you have nothing to offer them which will advance your company?
“The future is won by those creating the future, not by those individuals trying to maintain the status quo.”

Business Growth Strategies for BSC’s

Sharon Cowan has a series of upcoming courses she would like to tell you about.

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Sales and Marketing – Strategies the Work

  • How to market in the 21st Century
  • Effective messaging to your target
  • Popular methods for attracting customers

Financial Literacy – Understanding Financials

  • # most important report for your business
  • Profit and Loss statement
  • Important KPI’s for your business

Bidding and Estimating for Profit

  • Walkthrough basics
  • Critical questions
  • Pricing for profit

Operational Growth and CQ

  • Organizational growth structure
  • Quality assurance training
  • Systems and processes

Human Resources

  • Recruiting quality staff
  • Interviewing process
  • Onboarding
  • Training
  • Retaining staff
  • Disciplinary processes

 

These courses will become available, on the Academy ELearning Campus, in the first quarter of 2019.

Please see her first FREE course HERE.  

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