Lead – Don’t Follow! ISSA/CMI Master Certification

“The future is won by those creating the future…and not the ones trying to maintain the status quo.”

Professional Development Education for the Cleaning Industry

Certifying All Levels of Employment

Empowering Staff to Earn Respect

 

Listen to “The Value of a Master Certification with Jason Moore”

 

Register NOW for your $300 discount.

Be Inspiring! ISSA/CMI Master Certification

 “I would recommend this class to any new employee, mid-level and executive level managers, as it will open your eyes and mind to see how our field impact the lives of others every day.”

Pascale – Miami, FL

This event is hosted by;

 

Be sure to sign up early as the class size is limited. 

Individuals for this class come from all areas of the United States and from around the globe.  You never know who may inspire you with what they know and what you may learn from each other.

“The future is won by those creating the future…and not the ones trying to maintain the status quo.”

Instructor; David Thompson, Director of the Academy of Cleaning Excellence.

Mr. Thompson is an ISSA/CMI Accredited Certification Trainer with experiences as a K-12 custodian, Building Services Contractor (BSC), cleaning consultant and has been educating frontline service personnel for over 4 decades.

 “I am a Janitor and I Save Lives”

Register NOW for the $300 discount.

Are You Using the Right Tools? ISSA/CMI Master Certification

If you currently use these tools, then listen to what Walt has to say.

My message to anyone in the industry would be to go! If you care about what you do and why you’re doing it, this is not an option for you! Dave’s course is packed with so much knowledge and things to take away you get what you pay for and then some! I can’t wait to return and learn more in the future!”

Walt – Plum Borough School District/PA.

Early Registration until September 2, 2018 – a $300 discount

Who should attend?

Frontline Staff

Supervisory Staff

Management Staff 

Owners

Department Managers

Building Service Contractors

Your Schedule at the A.C.E. Academy of Cleaning Excellence:

  • Monday, 9:00 am – 5:00 pm

  • Tuesday, 8:00 am – 5:00 pm

  • Wednesday, 8:00 am – 5:00 pm

  • Thursday, 8:00 am – 12 Noon*

 

Register here now, for your $300 discount.

Educate – Certify – Empower – ISSA Master Certification

“Your information on Risk Management is a totally new way of thinking for me. Everything comes back to health.” Cindee – Boone, N.C.

“I wanted to develop personally during this class.  Now I know how to also help my staff develop professionally as well.” John- Kennesaw, GA.

Whether you are new to the industry or a veteran, this ISSA/CMI Masters certification class is guaranteed to give you up to date techniques and technology that you can use within your business.

Be ready to change your mindset!

 Have you found yourself in charge of a department you know nothing about?

Just moved into a position where the staff knows more than you?

Are you now inspecting work and have no idea as to the “how’s” and “why’s”?

Register here now, for your $300 discount.

ISSA/CMI Master Certification

Professional Development Education for the Cleaning Industry

Certifying All Levels of Employment

Empowering Staff to Earn Respect

Learn how to articulate the true value of your team.

You are the leader of the Risk Management team.

During this class you will be asked repeatedly,

“Why are you doing what you are doing?”

“What is the result you are after?”

Now, deconstruct how you are currently getting there and find the best practice methods, chemicals, tools and equipment to get there.

Register early for a $300 discount here.

The Right Fit?

4. Are they the right fit for the job?

Sometimes some people simply are not good at some things.
Always try to use people’s strengths while helping them obtain new skills.
Find something they are good at and build them up for it.

Next month you can see this complete presentation at the FSPMA conference in Orlando.
You can view the first session FREE here.

Any Recent Changes?

3. Are there recent changes with the staff?
When new team member comes on board, it can be threatening to someone who has been there for a while.
Keep people informed ahead of time and it will likely be better for everyone.  There usually is not a sign telling us what is ahead, make one!
Ask your supervisor to intervene and support you.
Discipline issues only when the supervisor intercedes.
Next month you can see this complete presentation at the FSPMA conference in Orlando.
You can view the first session FREE here.

Personal Issues in Your Staff?

2. Is the employee experiencing personal problems?
If an employee is experiencing personal problems, make sure your source of this information ONLY comes from the employee.
Do NOT use gossip or hearsay when dealing with these situations.
If they just want you to know that they are going through
a tough time with a spouse, then you should recommend counseling or an Employee Assistance Program, if one is provided.
Next month you can see this complete presentation at the FSPMA conference in Orlando.
You can view the first session FREE here.

Good Workers in Your Family

1. Has the person been a good worker in the past?
If they have been able to perform their duties in the past, then chances are they can replicate that ability again.
Ask yourself if there is something physical that has happened to the individual that they have mentioned.

Pay attention for changes in their attitude and behaviors.
Next month you can see this complete presentation at the FSPMA conference in Orlando.

You can view the first session FREE here.

Building a Rock Star Family

This week we will be talking to the Lead or Head Custodians at K-12 schools.  These messages are from Michael Ward and his book, “Who Swings Your Mop”.
Observe and Report vs. Mandate and Dictate
What that means is; If you notice something not being done correctly,  you must document and  report it to your supervisor
Do not threaten that YOU are going to write someone up!  Your goal is to work with your supervisor to help your staff deal with issues.
You need to be asking yourself the following 7 questions,
when gathering information to report to your supervisor.

Next month you can see this complete presentation at the FSPMA conference in Orlando.

You can view the first session FREE here.