“Your information on Risk Management is a totally new way of thinking for me. Everything comes back to health.” Cindee – Boone, N.C.
“I wanted to develop personally during this class. Now I know how to also help my staff develop professionally as well.” John- Kennesaw, GA.
Whether you are new to the industry or a veteran, this ISSA/CMI Masters certification class is guaranteed to give you up to date techniques and technology that you can use within your business.
Be ready to change your mindset!
Have you found yourself in charge of a department you know nothing about?
Just moved into a position where the staff knows more than you?
Are you now inspecting work and have no idea as to the “how’s” and “why’s”?
This week we will be talking to the Lead or Head Custodians at K-12 schools. These messages are from Michael Ward and his book, “Who Swings Your Mop”.
Observe and Report vs. Mandate and Dictate
What that means is; If you notice something not being done correctly, you must document and report it to your supervisor
Do not threaten that YOU are going to write someone up! Your goal is to work with your supervisor to help your staff deal with issues.
You need to be asking yourself the following 7 questions,
when gathering information to report to your supervisor.
Next month you can see this complete presentation at the FSPMA conference in Orlando.
You can view the first session FREE here.